It's been a bit, but  because of the amount of crap in this world lately that makes me want to just  smack the shit out of someone, it's become Rant Time.
 In the category of  "bubble wrapping and foam padding our children to death" comes the newest scare  tactic being thrown at unsuspecting parents by the makers of Flu Shots and  Purell: siblings shouldn't share things......Yep...the latest radio commercial I  heard was a Mother talking to her son telling him he couldn't share things with  his brother....Ummmmm aren't we supposed to teach kids to NOT BE  SELFISH????????  When the kid asks if he can share a video game (in  otherwords play a game with his brother) the Mother says, yes but don't share  controllers.......... WTF!!!!!!  What is wrong with this world when these  Pharmaceutical companies can get away with this kind of Orwellian  advertising??????  OH NOES........your kid will get germs and  die!!!!!  Teach your kid to wash his freaking hands and wipe his mouth and  you won't have issues.  Not only have we gotten lazy in so many things (hey  I'm guilty of some of those things) now we want our immune systems to get as  lazy as our fat asses.  Let's force feed our immune system a certain  variety of Flu virus so it gets used to that one....What's the long term effect  of this folks???  Remember Penicillin???  In some third world  countries they used Penicillin for every little thing...so much so that the  viruses it used to kill started becoming immune to it.  Viruses are smart,  adaptive things.  The more we make it easy on our immune systems, the less  strength they have in fighting off the crap that makes us sick.  I  personally don't believe in Flu Shots.  I believe in an active immune  system.  It has fought all my colds and flu in the past, why shouldn't I  rely on it now?  First sign of a cold, I take remedies that are designed to  bolster your immune system; to make it fight harder, but not to tell it what to  do.  Vitamin C, ZiCam(shit works great), Echinacea, Golden Seal.....these  things are designed to make your immune system fight harder.  Kind of like  a never ending supply line of ammo and food for your battle weary Immune system  Soldiers.  I feel sorry for these poor parents.  Parenting is hard  enough without these Pharmaceutical firms trying to scare them into making their  children "germophobes"....Jesus what do we want to do to our Children, turn them  into TV's Monk?????  My Step-Daughter Liv heard one of these commercials on  TV and said "Sounds like a bunch of clean freaks to me..."
 By now we know my  feelings about the show "The View".  I used to have lots of respect for  Barbara Walters but now I have zero.  First she let's Rosie "Big Mouth"  O'Donnell use the show to further her personal battle with The Donald....don't  get me wrong, he's as big an Ass as Rosie.....now she is encouraging the other  hosts to badmouth Heather "I'm a Loon" Mills because the woman Sir Paul is  currently dating is a friend of Baba WaWa....... Who greenlights this crap  anyway?  
 As you know from  previous posts and probably from your own personal experiences, there is no such  thing as Customer Service anymore.  You used to be able to blame Teenage  workers who haven't been trained properly, but now it's everyone at any  age.  When you come across some that does their job exceptionally well it  is more of a pleasant surprise, when it used to be a given.  I don't  understand when this happened, but it has been going on for some time now.   Cat and I used to like to go to a chain out here called "O'Charley's".  We  refuse to go to the one in Lebanon anymore after the most heinous service  meltdown I ever experienced.  We stopped in on a Tuesday for lunch and we  both ordered Salads.  Our waitress took forever to come to our table, and  it wasn't that busy.  When she came to the table, she took our drink order  and because it had been so long we also had made our food choices and ordered at  the same time.  We never saw her one time after that when she brought our  drinks to the table where we then informed her there was no silverware.   She vanished.  This restaurant is known for their rolls which they bring  endlessly to your table, and the other diners behind us were not given butter  with theirs.  Their waiter was no where to be seen like ours.  You  know your service is bad when other diners are passing each other butter.   Finally our meals came and of course I had nothing to eat it with.  I told  the person bringing our food.....remember not our waitress....that not only did  I not have anything to eat it with, but it being a salad it should have some  dressing on it!!!  Silverware and dressing were brought as well as some  lukewarm rolls (of course without any butter for them) and we ate our  meal.  Didn't enjoy it as we were pissed at the lack of service.  We  finished and waited.....and waited....then my more patient than I Wife got up  and said "If they aren't going to bring us the damn check then I guess it's  free!" and proceeded to walk over to the Manager and  complain.....Loudly!!!!  The manager was appalled and said our meal was  free.  Cathy said "Damn straight it's free because I'm not waiting any more  for your useless help to bring us the check."  We made the mistake of going  to the O'Charley's by our house.  We figured it's a new one and it  shouldn't be bad.  We've gone a few times and it was okay.  This last  time took the cake though.  We both ordered a 7 oz sirloin.  Now it's  a small cut of steak understandably, but usually a good sized portion of meat  that it satisfies your hunger.  What was brought out to us couldn't legally  be called steak.  It was the size of small lumps of charcoal and tough as  Hell.  We have written off O'Charley's.  I've told you about the  horrible service at New York Pizza Deli, apparently we aren't the only one who  has experienced it. Liv's friend Tara's folks have mentioned to us how bad  it sucks and where every restaurant in that mall is packed, they are still  not.  Not a good sign.  Chilis has become a no go for us as well,  which is a shame as I love their Fajitas.   Every single time we've  gone to the one in Cookeville, it's been the slowest experience in our  lives.  We went to the one out in Lebanon near Home Depot.....slow as sin  too.  While shopping in Hermitage a few months ago at Lowe's we walked next  door to Chilis to see if that one was better.  It sucked.  There was a  baseball team in there with their parents.....let me pause for a second  here.  Who takes their little league team to freaking CHILI's after a ball  game???????  What happened to Pizza?????? Or Chuck E Cheese?????........and  these kids were all over the place!!!!  Standing in the aisles, blocking  access to the bathrooms (one can only say EXCUSE ME so loud and still get  ignored without getting pissed) which I proceeded to shoulder out of my way  because I had to use said facilities.  When I got back, Cat is sitting in  the booth looking pissed.  Here's some stupid kid blocking my way into my  booth.  I proceeded to tell him to sit his ass down that aisles were for  walking not standing.  The parents were just as bad.  I equally  shouldered parents as well as kids out of the way to the bathroom.  It was  loud (more so than usual) and folks were standing in the aisles shooting the  shit with each other with no mind to the fact that there are other diners IN THE  FREAKING RESTAURANT and you are ruining their dining experience.  I looked  at Cathy and said "Let's go to Applebee's" as loud as I could.  She beat me  out the door.  Our waitress looked at us saying "anything the  matter?"  I said "control your diners" which she then proceeded to defend  with the statement "oh their not that bad and they are leaving soon..."  I  looked at her and said "since your restaurant chain has the slowest service in  the world no matter where I go and since you'd rather defend rude, obnoxious  diners and condone their behavior my Wife and I will no longer frequent your  restaurants."   At the Applebee's (the other side of the parking lot)  we have gotten nothing but excellent service.  It's the diners that have  been annoying, but not bad you can't ignore them.   Here's my take on  a Restaurant.  I go in with the tip set at 15%.  I understand that it  is essentially a sucky job and they can get away with paying you slave wages  because you get "tips".  I personally think this is crap.  A waiter  should be paid around 7 to 8 dollars an hour plus the tips.  Out here that  would be good money.  My Sister works at Nordies in SF and makes 14 an hour  plus a 4% commission.  She sells Bobbi Brown Cosmetics (I guess he needed  to invent a line of cosmetics so Whitney can cover up the bruises........I know  that was bad).  Not bad money really.  Most restaurants have free  drink refills now.  So, this is what I expect out of a waiter.  Give  us a minute or so to get settled at the table/booth then come over and take  drink/appetizer orders.  Don't be pushy.  Ask if we need some more  time to look at the menu or do we know what we want.  If we are ready, take  our food order Ladies first (hey we still live in a somewhat polite  society).  If they don't start with Ladies First I will usually say "Honey  go ahead" or "Take the ladies orders first then get me".  Said waiter still  is at 15% tip at this point since not everyone has a chivalrous streak and the  ladies first thing is my personal feeling.  If you notice my drink is  empty....get me another....I drink alot when I'm at a restaurant....love my  never ending Diet Coke.  If I have to remind you to do so, you border on a  few percentage points dropping off the tip.  If you never do or forget to  do so, you are down to 10%.  Hey we pay almost 3 bucks for drinks at most  restaurants, I want my refills and they better keep coming because I'm drinking  3 bucks worth of soda fountain syrup soda.  At Logan's once we had this guy  waiter who was on the ball.  I would literally drink my last strawful of  soda when he'd come by and snatch the glass off the table and return with a full  one.  Dude got 20% tip that day.  If you bring rolls, etc with the  meal, ask if we'd like more.  If you don't bring out our food (because alot  of these places work on whoever is near the food when it's ready gets it out so  it's not cold) at least notice our order has come up and come by to see if  everything is right.  Red Robin's does this all the time.....they  Rock.  Heck they messed up and didn't give me Garlic Fries but gave me  Onion rings instead.  When I mentioned this they said "heck will bring you  out some garlic fries no problem".  I had onion rings and a small plate of  garlic fries.  They rock.  When you bring me my food it better be the  temperature it's supposed to be.  Salad with grilled chicken on it should  be: lettuce cold, chicken hot.  Simple.  See I don't ask for  much.  I just ask that you do your job with a smile and don't bitch to me  about it or take our the fact that your job sucks on me.  It's not my  fault.  Free refills are that, refills.  Refill means keep it coming  no matter how quickly I drink it.  The tip you receive from me is a  courtesy; a reward for good service.  It's not a guarantee, nor should it  be expected if you didn't do shit for me the whole time I was there.  I've  left no tip on several occasions where our waiter was downright lazy and had  everyone else do crap for them.  Another thing that has happened a time or  two is I've bought something at a store but it didn't come home with me.   The reason, I thought the bags I had to grab myself off of the checkout stand  were all there was.  Have you had this happen to you?  Clerks don't  hand you your bags anymore.  They bag your crap and sometimes leave it  hanging on the rack of bags.  You literally have to reach over the counter  sometimes to get your damn bag of merchandise???????  Last night we bought  a few large things at Target and a couple of small items.  I of course had  to retrieve my own bags and put them in the basket.  Seeing the huge bag  the large items were put in I naturally assumed (yeah I know don't assume) that  the small items were in there.  Nope.  One didn't get scanned and the  other was put in a bag but never handed to me.  Must be one of those people  raised in the "don't touch someone else or you will get germs" households.   I went back to the store and the clerk said that the item I went and got that I  was charged for but didn't get was the wrong barcode.  She talked to a  manager guy and I was sent to Customer Service (yeah right).  She told the  CS guy that I had "left" my item behind and that I got another one that didn't  have a matching barcode.  I let her tell her little fib and when I got  over to CS I said "First off, I didn't leave it, she never put it in a bag or if  she did she never handed it to me.  Second this is the same item I  purchased and I have no idea why the codes don't match."  He actually lived  up to the definition of Customer Service and understood and rang me up no  problem and got me on my way.  At Kroger once I forgot to grab a bag of  stuff and the clerk actually realized I missed it and ran out after me.   Now that's service!!!!  
 
 
1 comment:
Good rant. Totally agree about the pharmaceutical industry's subliminal influence in creating mass hypochondiacal hysteria. Same thing with lawyers and their warning labels and their fear mongering. It makes me wonder how everyone else in the world manages not to get killed by their toaster, or have their child suffer a head injury from a toy. COME ON AMERICA!...we've managed to somehow survive as a species without lawyers and flu shots! It's called common sense! You don't stick your hand in a blender! and you don't stab your eye with a pencil!...it's frickin COMMON SENSE! I think Steve, thats the crux of the problem. Our laws and are created to protect the stupid...and conversely protect the stupid from frivolous litigation. Keep on ranting!
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