Rant Coming!!!

3-2-1.....Rant!

So now I know why the term Customer Service is a joke now a days. My Wife works at Ross. She has worked there since November. In that time she has gotten Employee of the Month twice. Do you think they would give her more hours and not treat her like a red-headed step child???? Hell no! She's the one that gets shat upon. My folks were in town last week. Cathy just needed Friday through Sunday off and was willing to work Monday. What did they do? they gave her Wednesday through Saturday off and wanted her to work Sunday. WTF???? What part of "my Sister In-Law is leaving Sunday" don't they understand???? Cat called in sick on Sunday, and now she is being treated like a P.O.S. Two young guys work there. One has an arm full of tatoos. Company policy says he has to cover that up. The sorry excuse for management at this store (and this is where the real problem lies) tells this kid he has to wear long sleeves. He does, but rolls the sleeves up when he gets in the door; at whatever flipping time he feels like!!! Does he get reprimanded???? Hell no. Even when a customer complained about it, and Cat went and told her "manager" the "manager" said "I said it was okay for him to wear short sleeves." Excuse me??? You were the one who told him he had to wear long sleeves and cover it up!!!! Freaking weak willed pain in the ass. His other male buddy and he go out and party until all hours....then come in late, slack off, etc. How are they reprimanded??? They get 30 hours next week. My Wife who has called in sick twice and never been late, has always been there when they needed her gets rewarded with 15 hours!!! Ummmmm Hello? So I guess mediocrity again is being rewarded. Got to love this Country sometime. This one chick doesn't call in or anything for weeks. Then she comes back begging for her job. I'd have told her to bad so sad. This weak willed morons give her the job back and give her a Monday through Friday schedule with set hours. Huh??????? Apparently it must take alot to get fired now a days. Now I know why shopping at a retail establishment is a crappy experience most of the time. The management sucks and they hang on to losers and drive all the good workers away. Thus the reason Cath is putting in an application at another store while studying for her Real Estate License test.